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Arusha, Tanzania

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Mon - Sat: 8:00 AM - 6:00 PM EAT

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Quick Answers

Before you write

A few of the most common questions we get — saves you time and us a back-and-forth.

Within 24 hours during business days, usually much faster. Inquiries received over the weekend are answered first thing Monday morning EAT. Urgent? Use WhatsApp — we reply within an hour during the day.

A 30% deposit confirms your booking. We accept bank transfer (USD/EUR/GBP/TZS), Wise, credit card via secure link, and major mobile-money providers. The full payment schedule is in the quotation we send.

Most travellers (US, UK, EU, Canada, Australia) can apply for a Tanzania e-visa online (approx. $50) before travel, or get a visa on arrival at Kilimanjaro International Airport. Allow 7-10 days for e-visa processing.

Park fees, accommodation in the chosen tier, all meals on safari, bottled water, professional English-speaking guide and driver, private 4x4 vehicle, and airport transfers. International flights, visa, travel insurance, drinks and tips are not included.

Absolutely. Solo travellers pay a supplement (typically 25-40% above the per-person sharing rate). We have many guests come on their own and they often join other small groups.

Free cancellation up to 60 days before departure (deposit refunded minus a small processing fee). 30-60 days: 50% refund. Less than 30 days: no refund. We strongly recommend trip-cancellation insurance.

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